An Enterprise in action can be summarized as "Resources which execute
Models". The essential Resources are:
- Financial resources
- Premises and equipment
Actors execute Actions
To Operate, that is to say to Produce, Distribute Goods, Information and Services, the Enterprise uses Resources. The main Resources are the Actors who will Produce, Distribute, manage or control and, in the first place Human-Actors who execute the Operational Processes. They are above all, the employees of the Enterprise or temporary workers, consultants who work inside the company.
But, in an ever-increasing way, Customers also actively participate in the Distribution Processes by ordering direct certain products, as do Partners, who collaborate inside end-to-end Processes provided by the Enterprise.
However, there is a second category of Actors: the IT-Actors which know how to act if we program their behavior in advance: server, PC, tablet, smartphones, and everything that is programmable are also Actors because they are capable of executing Actions while following a Model.
We execute Actions thanks to Information
In order to act, the enterprise bases itself on Information that it collects over time internally or that it purchases externally. The Information concerns:
- Its Market
- Its Products
- Its prospects or Customers
- Its Contracts
- Its Resources
- Its activity
- Its accounts
These are Facts and not Models: Models, whether they are in software or procedure form, are not part of the Resources.
As the Enterprise spends before generating revenue, financial Resources are needed to purchase other Resources, train one's Actors, build and deploy the new Model, Produce and Distribute, and wait for the Customers to pay.
To manufacture Goods, we rely on material components, even raw materials, which simplify the Enterprise Production and enable it to focus on what it is best at. These products purchased externally become Enterprise Resources.
To build Models, we also take advantage of intangible components.
Premises and equipment
Actors need a place from where to act, whether it be in the headquarters, administrative buildings, design and engineering companies, factories or warehouses.
Mobiles, using file-sharing in the Cloud and collaborative solutions enable us, today, to conduct an increasing part of the activity outside the Enterprise. Nevertheless, Actors need to meet up from time to time to live together and create human relations that are essential for team work. But premises are no longer used in the same way: the gradual disappearance of paper and the digitalization of information enables workstations to become commonplace and shared spaces, smaller than in the past, are used dynamically.
Resources change with the life of the Enterprise
At any given time, Resources are limited by the financial means of the Enterprise. The challenge is in finding the right compromises to optimize the usage of the financial budget:
- Should we increase salaries to motivate employees or recruit more employees?
- Should we increase training efforts or give more free time?
- Should we choose prestigious premises to build the Image of the Enterprise or grow R&D?
- Should we buy market information or progressively collect this information internally?
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